Purchasing Policy

Carol Lighting is an indoor LED light manufacturer, focused on making high quality lights specially for lighting projects. Please be clear with the purchasing policy before our cooperation.

Our Target Clients

We cooperate with clients, who take lighting as a business/career/long-term things. In other words, we don’t sell lights directly to end users, consumers.

Our target clients like: Lighting Designer, Contractor, Construction Company, Trading Company, Light Distributors, Light Shops.

If you need lights for your own application, you can buy it through our local clients.

Return and Exchange Terms

We make lights in an ODM/OEM way, and the lights can be customized as per your request. The product details should be confirmed before your payment. If your order quantity is big, it is a better way to book samples for checking first, then confirm bulk order after samples confirmed.

So we don’t support goods exchange services.

Prices and Discount

  • The prices revealed in website is based on EXW terms, shipment and import taxes are not included.
  • We support discount under 2 conditions as below:

1,If you have registered our membership, you can contact our salesman to apply the price discount.

2,If your goods value volume is above 10000USD, you can contact our salesman to apply the discount.

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